January 7th, 2016

Senior Technical Support Engineer – Sofia, Bulgaria

We are one of the leading payment providers in Europe, with payment processing, acquiring, e-wallet, and issuing services amongst others. We offer a whole range of payment solutions to internet-based merchants globally, and in all sectors of the market. Due to continued rapid expansion, we are seeking the services of full-time employees to join our IT Department.

We are looking for candidates that have a long-term interest and past experience in technical/customer support and work with clients. Experience in web programming will be considered as an advantage. Please send us your CV in English. CVs in other languages won't be examined.


  • Direct Technical support to customers
  • Technical Administration of various systems - gateway, e-wallet, CRM, etc.


  • 3-5 years in a similar position
  • Familiar with HTTP, FTP, SSL
  • Familiar with the client/server model
  • Some knowledge of HTML, CSS, and JavaScript
  • Familiar with MS Office - Word, Excel, Outlook
  • Good written and verbal English
  • Team player, dedicated to his work

Considered as advantage:

  • Previous experience doing tech support for high-availability systems (1st or 2nd level)
  • Experience with Shopping Carts or other E-commerce software
  • Ajax
  • XML
  • PHP

The offer:

  • Fast-growing payment company
  • Excellent working conditions, casual atmosphere, and state-of-the-art hardware
  • Modern, challenging, constantly growing business
  • Excellent remuneration package −in the top 10% of the industry
  • Professional development - books, trainings, etc.
  • Team buildings and fun activities

To request more information contact us at recruitment@emerchantpay.com or apply directly.