About us

Powering growth through seamless payments

Since 2002, we’ve been a trusted global payment provider and authorised electronic money institution, delivering seamless experiences across online, mobile, in-store and phone channels. Our solution integrates easily and includes global acquiring, alternative payment methods, fraud prevention and performance optimisation. Powered by innovation and guided by a customer-first mindset, we help businesses create efficient, scalable payment systems that drive success.

Our journey

2002

Founded by our CEO

2011

Granted Payments Institution permission by the FCA

2012

Became a principal member of Visa Europe and Mastercard Wordwide

2013

Launched our payment gateway

2014

Launched our acquiring division

2017

Registered as an authorised Electronic Money Institution (EMI)

2018

Included in top 50 rising stars in the UK

2019

Launched our card present division

2020

Digital wallet solution launched

2021

Card issuing solution launched

2024

Achieved 30% CAGR in processing volume between 2020 and 2024

2025

Global offices established across 17 countries

Meet the experts driving payment innovation

Our leadership team brings together deep industry knowledge and innovative thinking to shape frictionless payment flows. With a focus on long-term partnerships, they empower businesses to scale confidently and succeed in a fast-changing world.

Jonas Reynisson
Chief Executive Officer

Alexander Berrai
Deputy Chief Executive Officer

Stephen Dickson
Group Chief Financial Officer

Vania Koleva
Group Chief Operations Officer

Jon Horddal
Group Chief Product Officer

Sigurdur Gudmundsson
Chief Commercial Officer

Emil Petkov
Group Chief Technology Officer & CISO

George Ralchev
Group Chief Risk Officer

Svetlio Todorov
Managing Director

Yoni Roth
Managing Director Acquiring

Shaping the future of payments

50+
payment options

150+
processing currencies

20+
settlement currencies

24/7
tech support

Hear from our customers

“The global imperative for eCommerce adoption has created a greater need for tailored market-specific payment infrastructures. Our joint approach with emerchantpay allows us to reach a greater number of merchants who can in turn benefit from a best-in-class payment proposition that facilitates growth at speed.”

Peter Keenan
CEO and Co-Founder at APEXX

"The setup of emerchantpay’s terminal was quick and we were able to start accepting payments within hours. emerchantpay has made our day to day much easier. Also, knowing that our payments and ePOS system are connected, and we can see all our inventory and payments in one place is a big help.”

Steve Low
Director of The Whale Tea

"Working with emerchantpay has helped our restaurants provide better and faster service by allowing our customers to pay the way they want. The team is super attentive and was very helpful throughout the quick and modern set-up process."

Da Ma
Director at H.O.T China Ltd

"Our experience with emerchantpay now totals almost six years. Their dedication, transparency and overall merchant support services are second to none. Great understanding of the changing compliance environment and assistance in this matter is one of their strongest points. I would highly recommend their services, especially due to their support and availability.”

Alexandros Pezikis
Head of Payments at Primus Global Ltd

"FP Markets is a globally regulated Forex and CFD company therefore it is vital for us that our business partners are reliable, responsive and efficient. emerchantpay certainly has these qualities and more. They make payments easy and we highly recommend their services."

Yasmine Kenny
Head of Global Projects at FP Markets

“TIOmarkets is, and will continue to be, a loyal customer of emerchantpay having received consistent, excellent and reliable service since day one of integration. The company provides us with global coverage, allowing our clients in multiple jurisdictions to fund with us safely and securely. The emerchantpay team is very knowledgeable and helps to ensure our service to our clients is seamless, fast and efficient.”

Helen Astaniou
Chief Marketing Officer at TIOmarkets

"2020 has been a challenging year for the travel industry, and emerchantpay responded quickly and diligently to our requirements. We have been impressed by their proactive and accommodating approach and are grateful for their commitment to excellent customer service and responsiveness.”

Tom Barrasin
Chief Commercial Officer at Blue Islands

Global presence

With operations across key markets globally, we are a Level 1 PCI DSS payment provider that supports organisations in streamlining payments and reaching customers around the world.

Ready to elevate your payments strategy?

Talk to our team
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