About us

Our story

In 2002, emerchantpay was founded out of a need to better support merchants who were finding it difficult to navigate the quickly evolving payment landscape. At this time, payment gateways, choice of local payment methods and risk and fraud management often weren’t being optimised for their target markets. By building a passionate team of payments experts and one-stop-shop product offering, we earned our position as a trusted payments partner for global growth. Ever since, we’ve been perfecting our personal approach for online, mobile and point of sale payments to ensure your customers receive a seamless experience.

Why work with us

We’re on a mission to create a global payment ecosystem that connects businesses and consumers everywhere. We’re a leading online, mobile and point of sale payment service provider helping businesses optimise their in-store, in-app and online payments. Our team of experts tailor payment experiences customers will love while increasing conversion rates and revenue.

We're payments experts

We help you make informed decisions about your payments’ performance to manage transactions efficiently and effectively.

We're here for 24/7 support

You'll have a dedicated account manager, and technology and risk support team behind you every step of the way.

We're agile at heart

Our range of payment integrations are constantly growing to ensure you offer your customers their preferred payment options.

Payments made easy

Our Payment Performance Programme aims to deliver scalability and increased revenue

We identify opportunities and fine-tune your payment strategy with the infrastructure you need to make the most out of your online, mobile and point of sale revenue. We're Level 1 PCI DSS compliant to ensure all transactions and payment data undergo robust security checks for an optimal payment flow.

Seamless global payment solutions custom-built for you

Highest quality of services to keep your business running smoothly

Innovative technology that evolves with your business needs

“The global imperative for eCommerce adoption has created a greater need for tailored market-specific payment infrastructures. Our joint approach with emerchantpay allows us to reach a greater number of merchants who can in turn benefit from a best-in-class payment proposition that facilitates growth at speed.”

Peter Keenan, CEO and Co-Founder at APEXX

"The setup of emerchantpay’s terminal was quick and we were able to start accepting payments within hours. emerchantpay has made our day to day much easier. Also, knowing that our payments and ePOS system are connected, and we can see all our inventory and payments in one place is a big help.”

Steve Low, Director of The Whale Tea

"We’re with emerchantpay because we needed a payments provider that understood our restaurant needs. The set-up was easy, our account manager is very helpful and we were accepting card and over-the-phone payments in no time."

Qiangian Huang, Director of China City Restaurants

"Our experience with emerchantpay now totals almost six years. Their dedication, transparency and overall merchant support services are second to none. Great understanding of the changing compliance environment and assistance in this matter is one of their strongest points. I would highly recommend their services, especially due to their support and availability.”

Alexandros Pezikis, Head of Payments at Primus Global Ltd

"FP Markets is a globally regulated Forex and CFD company therefore it is vital for us that our business partners are reliable, responsive and efficient. emerchantpay certainly has these qualities and more. They make payments easy and we highly recommend their services."

Yasmine Kenny, Head of Global Projects at FP Markets

“TIOmarkets is, and will continue to be, a loyal customer of emerchantpay having received consistent, excellent and reliable service since day one of integration. The company provides us with global coverage, allowing our clients in multiple jurisdictions to fund with us safely and securely. The emerchantpay team is very knowledgeable and helps to ensure our service to our clients is seamless, fast and efficient.”

Helen Astaniou, Chief Marketing Officer at TIOmarkets

"2020 has been a challenging year for the travel industry, and emerchantpay responded quickly and diligently to our requirements. We have been impressed by their proactive and accommodating approach and are grateful for their commitment to excellent customer service and responsiveness.”

Tom Barrasin, Chief Commercial Officer at Blue Islands

Global presence

We’re empowering businesses to optimise their payments globally, with our presence in 19 countries.

Ready to partner with a team of dedicated payments experts?

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