Privacy policy

Our policy on collection, use and security of information

We are committed to complying with the current legislations and practices, concerning the rights of various individuals.

1. INTRODUCTION

emerchantpay Group is a trusted and experienced provider of payment services and solutions across the globe. The group includes emerchantpay ltd. and its direct and indirect subsidiaries and other related undertakings.

emerchantpay ltd. is an electronic money institution regulated and supervised by the Financial Conduct Authority with principal place of business at 29, Howard Street, North Shields, Tyne and Wear, NE30 1AR, United Kingdom.

emerchantpay ltd. is registered as a Data Controller with the Information Commissioner’s Officer under the Data Protection Act 1998 and is subject to the provisions of the General Data Protection Regulation (GDPR). This Policy Statement is designed to help the group and its employees to comply with the new EU regulation.

emerchantpay Group regards the fair and lawful treatment of personal information as a critical factor in the success of its operations and as a key to the maintenance of the confidence that exists between those with whom we deal and ourselves. emerchantpay Group therefore acknowledges its legal obligations under the new EU regulations and endorses its requirements.

Hereafter in this document, emerchantpay Group will be referred to as emerchantpay.

2. PURPOSE

The purpose of this Policy Statement is to ensure that all employees of emerchantpay and all others given use of, or having access to, personal information are fully aware of and abide by their duties and responsibilities under the GDPR and compliant with data protection procedures.

3. POLICY SCOPE

This Policy Statement applies to any and all data that emerchantpay collects and processes relating to identifiable living individuals in order to operate efficiently and carry out its services and may include, but is not limited to: names of individuals, postal addresses, email addresses, mobile phone numbers, etc.

4. GUIDING PRINCIPLES

emerchantpay Group is committed to ensuring that in its businesses activities the organisation complies with the letter and the spirit of the law concerning the fundamental rights and freedoms of individuals whose personal information is being processed.

In particular, emerchantpay is committed to ensuring that:

5. DATA PROTECTION COMPLIANCE FRAMEWORK

To facilitate compliance with the GDPR requirements, emerchantpay has developed and implemented a robust and transparent data protection compliance framework consisting of policies, procedures, internal controls and systems.

Data protection compliance framework includes provisions governing:

6. DATA PROTECTION OFFICER

emerchantpay has appointed Data Protection Officer (DPO) with specific responsibilities for data protection.

7. FURTHER INFORMATION

If you wish to access or correct or delete any of your personal information as held by us, or if you have any questions or require further information regarding this Policy Statement, please contact our DPO at dpo@emerchantpay.com.

The Legal and Compliance Department will review its procedures regularly to ensure continued compliance with this Policy Statement. For a copy of the full privacy policy please click here.

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