The payments sector is one of the most dynamic areas of technology, and the pace of change and innovation gets ever greater. Little wonder that many payments professionals feel overwhelmed and struggle to find the time to think strategically about their current operations. However, it’s hugely important that merchants, under pressure to constantly innovate, don’t lose sight of the fundamental principles of effective payment processing.
In our new white paper, The New Performance Agenda, we argue that the payments sector needs to focus as much on the present as the future; to take a step back and examine closely the performance of existing payments infrastructures, rather than focusing all of their efforts on the never-ending race to innovate.
We believe that performance will be the next big focus within payments. Sure, innovation will continue to shape the industry, but it is those businesses that focus on performance across their entire payments eco-system, whether that’s traditional card payments or the very latest APMs, that will drive efficiency and grow their bottom line.
The whitepaper details ten key focus areas to drive payments performance, from the payment gateway and payment page optimisation, through to managing chargebacks and detecting and preventing fraud.
It demonstrates how merchants across all sectors can make significant improvements to their business (higher acceptance rates, fewer fraud cases, reduced costs etc.) by analysing their current data to make more informed, strategic decisions around performance.